What to do if you have damage to your home or business
If your home or business was impacted by flooding or storm conditions, taking the right steps early can help support your recovery process.
Step 1: Document Damage
Take clear photos and videos of all affected areas, including structural damage, personal belongings, and appliances. Please save all receipts related to stabilizing and cleanup.
Step 2: File a Damage Report
Submit your report through the County’s damage reporting form
Step 3: Contact Your Insurance Provider
Reach out to your insurance company as soon as possible to begin the claims process. For additional support on filing your claim, go to the United Policyholders' website below.
Step 4: Apply for Disaster Remission of Property Taxes (if applicable)
If your property was damaged, you may qualify for a reduction in real property taxes through the County of Maui’s Disaster Remission program. This applies to damage to your land and structure (not personal belongings).
- Learn more and download form "Application for Disaster Remission of Property Taxes."
- Submit supporting documentation such as photos, repair estimates, and insurance claims to:
County of Maui, Real Property Assessment Division
110 ‘Ala‘ihi Street, Suite 110
Kahului, HI 96732-3562
- To qualify for tax relief for this tax year, the deadline to apply is June 20, 2026.
Step 5: Prepare for Clean-up
Safety First: Review safety guidance before beginning any cleanup work:
https://www.cdc.gov/natural-disasters/safety/index.html
Decide whether you will handle cleanup yourself or need assistance:
- DIY Resources: American Red Cross
- Community Support: Red Lightning
Hiring Help:
Work only with licensed and reputable contractors. (Additional guidance on hiring a trusted contractor will be provided.)
Step 6: Dispose of Flood and Storm Debris
Separate and stage your debris at the curb following the debris separation guidelines below before requesting pickup.
Choose your disposal method:
- Self-Haul: Transport debris on your own.
- Request Curbside Pickup: If you are unable to self-haul, submit a pickup request:
- Online: SeeClickFix link
- Call your Highways Division office: Call here
Pickup requests will be cross-referenced against a database of storm-impacted properties to ensure services reach those most in need. Status of requests can be tracked through SeeClickFix.
How to separate your debris (see diagram below):
- Mud, sediment and cinder
- Vegetative debris (branches, leaves, yard waste)
- Construction and demolition materials (drywall, roofing, flooring, etc)
- Appliances and white goods (refrigerators, washers)
- Electronics
- Household hazardous waste (chemicals, paint, batteries)
Damage, Cleanup & Reporting
Report Damage
The Maui Emergency Management Agency (MEMA) is asking residents and businesses, including commercial properties, affected by the Kona Storm to report damage as soon as possible. Submitting a report helps the County and State understand the full extent of impacts and may support requests for federal assistance.
Post-Flood Debris Clean-up
The County encourages self-hauling when possible to reduce the strain on local resources. The County Department of Environmental Management Environmental Protection & Sustainability division (EP&S) will also conduct several recycling and drop-off events for specific residential debris. Below are options for residents:
Download Chart (PDF).jpg)
Hawaiian Electric Trouble Line
Call 855-304-8181 to report power outages, downed lines, or electrical hazards.
Debris Cleanup
Push Mud and Sediment Close to the Curb
The Department of Public Works, Highways Division is working to clear County roads of mud and sediment. Please follow these guidelines to assist with cleanup:
- Sort mud and dirt SEPARATE from logs, branches and leaves
- Mud and dirt will be cleared first by the County.
- Place mud at the curb for pickup.
Separate & Report Your Debris
For kūpuna and those that are physically unable to self-haul debris, please notify the County by filing out an online storm debris report at mauicounty.gov/mema. Please describe the types and amount of debris.
For those needing assistance with the online form, please call MEMA at (808) 270-7285.
The County is working to organize curbside pickup for residents unable to self-haul their debris. In preparation for this, please separate and pile your debris into the below types:
- Greenwaste (Vegetative): Make sure greenwaste is free of rocks, mud, or any trash. Please cut greenwaste to less than 8ft in length and 3ft in diameter.
- Construction and Demolition (C&D): Please securely bag any roofing, drywall, flooring, or other building materials before placing in normal refuse bins.
PLEASE DO NOT PLACE PILES ON ROADWAYS OR SIDEWALKS. To ensure safe access for collection crews and emergency vehicles, piles must be kept away from:
- Fire Hydrants
- Mailboxes
- Utility poles
- Storm drains
Self-Haul Debris
The County encourages self-hauling when possible, to reduce the strain on local resources. Below are options for residents capable of hauling their own debris:
- Green Waste: Residents may transport green waste directly to the following locations:
- Maui EKO Systems, Central Maui Landfill, 1 Pulehu Rd, Puunene, 96784
- Hawaii Organics Compost, Kuihelani Hwy, Wailuku, 96793
- Green Waste Containers: Community groups or residents with large amounts of green waste and accessible property may be eligible for a 30-yard roll-off container. Availability is first-come, first-served while funds last. To request a container, call the Environmental Protection and Sustainability Division at (808) 270-7631.
- Appliances (Self-Haul): Residents may self-haul appliances to:
- Hammerhead Metals Recycling, 2000 Maui Veterans Hwy, Puunene, 96784
- Construction and Demolition Debris (C&D): Residents may self-haul residential building materials to a County landfill or convenience center.
Drop-Off Collection Events
The Department of Environmental Management, Environmental Protection and Sustainability (EP&S) Division will conduct several recycling and drop-off events for specific residential debris.
- Appliances: For questions regarding appliance disposal, call (808) 877-2524. Additional events may be held based on community need.
- Electronics: The County will organize future electronics collection events. Please do not throw electronics into regular rubbish.
- Household Hazardous Waste(HHW): The County will organize future HHW collection for debris such as non-EV batteries, oil-based paint, pesticides, and most cleaning supplies.
Debris Cleanup Resources
Muck & Gut and Health Guidance (PDF)
Mucking and gutting is an important first step after flooding. This process includes removing damaged belongings and materials and preparing the home for mold treatment and repair.
Request Red Lightning Assistance with Debris Cleanup
Red Lightning is mobilizing to assist with cleanup and recovery efforts, helping residents clear debris and begin rebuilding.
Steps on disposing storm debris
How to dispose of storm debris across Maui, Molokai and Lanai. Debris should be sorted and piled on your property for proper removal. Make sure each pile is clearof any roadways, sidewalks, fire hydrants, storm drains, electrical lines, water meters or mailboxes.
In March 2026, two Kona storms brought heavy rains and flooding that impacted communities across the State of Hawai‘i. The County of Maui is continuing to work alongside partner agencies and organizations to support response and recovery efforts. The information below is intended to help residents and businesses access available resources and report storm-related impacts.
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