The Housing Navigator Program (HNP) is a County-led program that helps households displaced by the August 2023 Maui wildfires work toward stable, long-term housing. Each participating household is assigned a Housing Navigator who serves as the household's primary point of contact and helps develop a personalized Housing Recovery Plan.

The State-run Disaster Case Management Program (DCMP) transitioned to the County-led Housing Navigator Program on October 1, 2026. The biggest change is that the program is now run by the County and focused specifically on helping households find a path to long-term housing.

No. Households transitioning from DCMP will not have to start over or retell their story. The information you've already shared will transfer to the Housing Navigator Program, so you won't have to start over. Your Housing Navigator may ask you to confirm or update certain information, but you will not be asked to begin the process from the start.

Some organizations that previously provided Disaster Case Management services under the State's program may continue serving households after the transition. If you have a trusted relationship with your Disaster Case Manager and would like to continue working with them, you are encouraged to do so. However, certain housing resources and opportunities may only be available through participation in the Housing Navigator Program.

Your household will be assigned a Housing Navigator who will serve as your primary point of contact and work with you to develop and update a Housing Recovery Plan.

Your Housing Navigator is your main point of contact and will work with you as you move toward permanent housing. They work with participants to develop a Housing Recovery Plan, find housing options, navigate rebuilding, connect with available resources and help you work through challenges that may be standing in the way of permanent housing.

A Housing Recovery Plan is a plan you develop with your Housing Navigator that outlines your housing goals, next steps and path toward permanent housing. It identifies your household's housing goals, outlines next steps, tracks progress, and helps guide your path toward stable, long-term housing.

The Housing Navigator Program serves individuals and families displaced by the August 2023 Maui wildfires who continue to need housing support.

No. You do not need to have participated in DCMP to apply.

No. A FEMA number is not required to apply.

Immigration or legal status does not affect eligibility for the Housing Navigator Program. However, some housing resources may have their own eligibility requirements.

Yes. The program is open to eligible homeowners and renters.

Yes. Households that temporarily relocated off-island may still be eligible if they were displaced by the August 2023 Maui wildfires and continue to need housing support.

No. Income is one factor considered when determining eligibility and available support. Having income does not automatically make you ineligible.

The Housing Navigator Program is available to eligible households displaced by the August 2023 Maui wildfires. If housing resources become limited, the program may prioritize the most vulnerable households, including kūpuna and households with significant housing needs.

If you are already participating in DCMP, you do not need to apply. Your information will be transferred to the Housing Navigator Program, and a Housing Navigator will contact you. If you are not transitioning from DCMP, contact the Housing Navigator Program:

Phone: 808-865-4007

Email: info@mauioor.com

Website: mauirecovers.org

If you are transitioning from DCMP, your existing documentation will transfer to the Housing Navigator Program. You may be asked to confirm or update some information. New applicants may be asked to provide documents that help confirm eligibility.

Possibly. Your Housing Navigator will review your current housing situation and discuss what support may be available based on your household's needs and circumstances.

Possibly. You may still be eligible if you need housing support while your home is being repaired or rebuilt, or while you wait for a rental to become available. Your Housing Recovery Plan can help identify resources and next steps during that period.

Your Housing Navigator will help you address challenges, connect with resources, and update your Housing Recovery Plan as you work toward permanent housing.

To help keep your Housing Recovery Plan moving forward, you will be asked to provide accurate information, stay in contact with program staff, inform your Housing Navigator when circumstances change and take part in check-ins and reviews as needed.

Your Housing Navigator will check in regularly, check in on your progress and talk through any changes in your housing situation.

If you are transitioning from DCMP, your existing information and documentation will be transferred to the Housing Navigator Program so your support can continue without requiring you to start over.

The County intends to continue operating Kilohana and Hale O Lāʻie as interim housing resources while households work toward permanent housing solutions. Both sites are expected to transition to County management on March 1, 2027.

Residents of County-operated interim housing sites will be required to participate in the Housing Navigator Program. This will ensure each household has a Housing Navigator, a Housing Recovery Plan, and support in working toward permanent housing. Additional information about program requirements and next steps will be shared before the transition.

Possibly. Households currently residing at Kilohana or Hale O Lāʻie will be evaluated based on their housing needs, progress toward permanent housing and continued eligibility. Participation in the Housing Navigator Program and development of a Housing Recovery Plan will be important components of that process.

Additional information regarding eligibility and recertification requirements will be shared before the transition.

Possibly. Residents may be required to contribute toward housing costs based on their household circumstances and ability to pay. Household contributions are generally expected to be no more than 30 percent of household income.