Provides ongoing support for wildfire-impacted Maui families, from disaster recovery to housing stability through rental assistance, housing navigation, case management, and individualized support.

Overview

The County of Maui Housing Navigator Program (HNP) provides ongoing support for wildfire-impacted Maui families, from disaster recovery to housing stability through rental assistance, housing navigation, case management, and individualized support.

As of Oct. 1, 2026, the State’s Disaster Case Management Program (DCMP) has transitioned to the HNP.

This program walks alongside Maui wildfire-impacted residents, providing the next step of financial support, resources and individualized guidance needed to help families move toward long-term housing stability.

The County has selected BDO to administer the HNP. Maui Economic Opportunity (MEO) will conduct initial eligibility reviews, and Hawaiian Council will provide the Housing Navigator team. Together, these organizations will deliver services under the County’s new program.

Program Transition

Beginning Oct. 1, the Housing Navigator team will contact households enrolled in the State’s DCMP. All current participants are expected to be contacted by Oct. 23 to discuss their needs, explain what may change and answer questions.

A participant’s case manager may change. Once assigned, a Housing Navigator will become the household’s primary point of contact and work with the family to develop an individualized Housing Recovery Plan. A navigator will also attend the household’s next FEMA recertification meeting scheduled on or after Oct. 1. Information needed to support a household’s recovery may be transferred in accordance with applicable privacy and confidentiality requirements.

If you are currently participating in the State’s DCMP, your documentation will be transferred to the Navigator Program. During your first meeting, the program navigator may ask for verification of documentation that may be required to participate in housing navigation services. Examples include:

• Property tax record showing tax exemption due to fire destruction
• Driver’s License or State ID
• Lease showing destroyed property address at the time of the fire and participant name
• Utility bills, bank statements, credit card statements
• FEMA or SBA award letter referencing fire and applicant name
• Income Documentation*

*Participants will not be disqualified based on income; income documentation is only received to assist in budget planning through housing navigation services.

New Enrollment

Wildfire-displaced residents who were not enrolled in the State’s DCMP but still need housing support may contact the Housing Navigator Program to discuss their circumstances and learn what assistance or referrals may be available.

Program Contact and In-Person Support

For information about the County’s Housing Navigator Program, call (808) 865-4007 or email info@mauioor.com.

Beginning Oct. 15, Housing Navigator staff will be available to meet with households at the Lahaina Resource Center at Lahaina Gateway, located at 325 Keawe St., Suite B102. Translation, interpretation and accessible formats are available upon request by calling the program number.

‍

Wildfire survivors can access Ho'ōla iā Mauiakama's Disaster Case Management Program for comprehensive support tailored to each 'ohana's unique recovery journey.

• Housing Rebuild Support
• Keep Lahaina Home grants to bridge insurance gaps
• Financial assessment and construction guidance
• Culturally grounded recovery solutions
• Other services include: Case Management, Resource Navigation, Volunteer Coordination, Community Healing Programs, and Disaster Recovery Planning.

Survivors can meet with Kako‘o Maui Care Navigators to get support for immediate relief and long-term support for Maui residents affected by disasters.

• Housing Pathways
• ‍Free or discounted architectural plans
• Connect with local based builders
• Navigate financing
• Other services include: Case Assistance, FEMA Appeals, Application Assistance, Housing Assistance, Mental Health, Legal Services and Rebuild navigation.
  

Hoʻokumu Hou encompasses all of the County of Maui’s recovery programs funded by the $1.6 billion in federal Community Development Block Grant Disaster Recovery (CDBG-DR) funds appropriated for the 2023 Maui wildfires, with a focus on housing initiatives intended to help wildfire survivors receive the means they need to stay, or return, home.

4LEAF Inc. is a professional Development Services Firm that specializes in Fire Recovery Services. Their main responsibilities include:

• Assisting residents with applying for Disaster Recovery Building Permits for alterations, repairs, reconstruction, and new construction in areas affected by the August 2023 Maui wildfires.
• Processing and expediting permits for owners seeking to rebuild in fire-impacted areas of Lahaina and Kula.
• Expedited permitting process, acting as the first point of contact for the public.

Maui Recovers can support:

• Shares up-to-date recovery information and timelines.
• Connects residents to appropriate recovery resources.

Councilmember Tamara Paltin & Staff:

• Shares policy changes and disaster recovery plans.
• Provides direct support and guidance to constituents.

Imua provides health services for disaster-impacted residents.

• Offers free medical screenings and mental health support.
• Facilitates access to prescriptions and wellness programs.

Kaibigan ng Lahaina staff will be present at the Office of Recovery-West Maui at Lahaina Gateway Shopping Center. From 8:30AM to 4:30PM on Monday, Wednesdays and Fridays.

If you have questions or need assistance with your recovery efforts, please come and see us so that we can help you navigate through the recovery process and find you the best solution to your questions/needs.

To schedule an appointment email here.

For inquiries email: info@kaibiganng

lahaina.org or call (808) 303-8289.

Lahaina Community Land Trust can support:

• Facilitates affordable housing projects for displaced residents.
• Advocates for land and resource preservation.

Legal Aid Society of Hawai‘i offers support to:

• Help with landlord-tenant disputes and eviction prevention.
• Provide guidance on insurance claims and public benefits.

Native Hawaiian Legal Corporation focus:

• Protects cultural sites and land ownership rights.
• Provides legal representation for disaster-related disputes.

Office of Economic Development:

• Connects businesses to grants and funding opportunities.
• Offers workshops and consulting for long-term resilience.

Offering legal services for disaster-related challenges.

• Assists with insurance claims and appeals.
• Supports residents in resolving housing and property disputes.

Helping residents access food and healthcare benefits.

• Enrolls residents in SNAP and MedQuest programs.
• Provides outreach and assistance for underserved communities.

For Med-QUEST support, call (800) 316-8005

For Project Vision Hawai‘i support, call (808)-201-3937

SBA Business Recovery Center:

• Provides personalized counseling for financial recovery.
• Assists with disaster loan applications and planning.

Small Business Administration (SBA):

• Provides low-interest loans for repairs and recovery.
• Supports businesses with disaster preparedness training.

United Policyholders:

• Educates on filing and maximizing insurance claims.
• Advocates for fair and timely claim settlements.